Frequently Asked Questions
Everything you need to know about our literary-inspired collections.
What is the sizing like for your literary-themed apparel?
Our clothing generally follows standard UK sizing. We provide a detailed size guide on each product page, including chest measurements for t-shirts and waist measurements for our patterned scarves and socks, to ensure the perfect fit.
Do you ship your fashion accessories internationally?
Yes, we ship our unique collection of bags, jewelry, and apparel worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
What is your return policy for clothing and accessories?
We offer a 30-day return policy for most items. Apparel must be returned unworn, unwashed, and with all original tags attached. Please note that for hygiene reasons, earrings and face coverings cannot be returned unless faulty.
Are your textile products sustainably sourced?
We are committed to ethical sourcing. Many of our tote bags and t-shirts are made from 100% organic cotton, and we prioritize working with UK-based suppliers who follow fair trade practices.
How should I care for my British Library silk scarves?
To preserve the delicate print and fabric quality, we recommend dry cleaning only for our 100% silk scarves. For cotton-blend items, please follow the specific care instructions found on the internal garment label.
Can I track my order once it has been dispatched?
Once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to the carrier's website so you can monitor your delivery's progress.